Returns

Maxx Used Tires Return Policy (Wheel Lights)

Return Window:
You may request a return or exchange within 15 days from the date of receipt (based on delivery confirmation).

Return Conditions:

1. Items must be unused and in original condition, including all packaging, accessories, and tags.
2. Original order number and proof of purchase are required.
3. Returns will NOT be accepted if:
   • The product has been installed/used;
   • There is damage due to mishandling or missing packaging;
   • The 15-day return period has expired.

Return Process:

1. Contact Customer Service: Email us at [email protected] or call [Your Phone Number] with your order number and reason for return.
2. Obtain Authorization: We will review your request and provide a Return Merchandise Authorization (RMA) number and return address.
3. Ship the Item Back: Securely repackage the item with protective materials and include the RMA number (returns without an RMA may be rejected).

Refund Details:

• Refunds will be processed within 3-5 business days after receiving the returned item and issued to the original payment method.
• Shipping Costs: Return shipping is the customer’s responsibility (unless the return is due to a defective/wrong item).

Exchange Policy:
If requesting an exchange, please specify the replacement product in your return request. We will prioritize the exchange upon receiving your return.

Exceptions:
Custom-made or clearance items are final sale (this will be clearly marked at purchase).

Contact Us:

• Email: [email protected]
• Phone: +1 (919) 387-9008
• Business Hours: Mon-Fri 9:00 AM – 5:00 PM (EST)

Thank you for shopping at Maxx Used Tires! We’re committed to your satisfaction.